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Pre-troubleshooting Actions that May Solve the Problem
If you encounter network problems when using the Lenovo machine, there are several things you can check before consulting the troubleshooting section.
- Make sure you have checked the following:
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- The power cord is connected correctly and the Lenovo machine is turned on.
- The access point (for wireless), router, or hub is turned on and its link button is blinking.
- All protective packaging, including all tape and all protective parts has been removed from the machine.
- The toner cartridge and drum unit are installed correctly.
- The top cover is fully closed.
- Paper is inserted correctly in the paper tray.
- (For wired networks) A network cable is securely connected to the Lenovo machine and the router or hub.
If, after checking these items, you are unable to resolve the problem, please contact Lenovo.
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